A crisis plotting grid ________.
A) charts an organization's progress in responding to a crisis
B) measures the quality of an organization's crisis response
C) compares the crisis responses of different organizations
D) gauges the effectiveness of an organization's crisis communications messages
E) aids in identifying the most likely and most disruptive potential crises
Question 2
Which of the following statements is/are true?
A) NASA learned to communicate better during crises after the Challenger accident.
B) In both shuttle disasters, NASA suffered from what investigators called go fever.
C) NASA won public praise for its handling of the Columbia accident.
D) All of the above.
E) None of the above.
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