According to the text, some call-management strategies include ...

[mia]

According to the text, some call-management strategies include
 
  a. using an officer to take telephone reports of nonemergency, low-priority calls.
  b. taking reports by appointment.
  c. having civilians handle certain calls.
  d. All of the above

Question 2

According to the text, youths seeking protection, security, status, an identity, a sense of belonging, and economic security can fulfill all of these needs through gang membership.
 
  a. True
   b. False
  Indicate whether the statement is true or false

[janieazgirl]

Answer to Question 1

d

Answer to Question 2

TRUE