You are answering your supervisor's line. Which is the best way to answer?
a. Mr. Rose's office, Julia Sanchez speaking.
b. Good morning, Julia Sanchez. How may I help you?
c. Accounts Payable, Julia Sanchez speaking.
d. Thank you for calling Welbright Electronics; this is Julia Sanchez.
Question 2
A long-distance communication option that provides two-way audio, two-way video, and two-way document exchange is
a. videoconferencing
b. voice mail.
c. teleconferencing.
d. faxing