This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When your business telephone rings: a. do not answer before the third ring. b. answer by identifying ... (Read 135 times)

Garrulous

  • Hero Member
  • *****
  • Posts: 686
on: Aug 22, 2018
When your business telephone rings:
 a. do not answer before the third ring.
 b. answer by identifying your company or department and giving your name.
  c. do not offer to transfer the caller to someone else who can help the caller.
  d. answer in a brisk, impatient tone to let the caller know you are busy.

Question 2

What is the correct filing order for the following four names? (1) Mrs. Roberta St. James (2) Ms. Rachael Ste. John (3) Mr. Robert St. John (4) Mr. Ronald St. John
 a. 3, 1, 2, 4
  b. 1, 4, 3, 2
  c. 1, 3, 4, 2
  d. 2, 1, 3, 4


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

amit

  • Sr. Member
  • ****
  • Posts: 364
Reply #1 on: Aug 22, 2018
Answer to Question 1

b

Answer to Question 2

c


Garrulous

  • Member
  • Posts: 686
Reply 2 on: Aug 22, 2018
Excellent

Dnite

  • Member
  • Posts: 297
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

All adults should have their cholesterol levels checked once every 5 years. During 2009–2010, 69.4% of Americans age 20 and older reported having their cholesterol checked within the last five years.

Did you know?

Acetaminophen (Tylenol) in overdose can seriously damage the liver. It should never be taken by people who use alcohol heavily; it can result in severe liver damage and even a condition requiring a liver transplant.

Did you know?

More than one-third of adult Americans are obese. Diseases that kill the largest number of people annually, such as heart disease, cancer, diabetes, stroke, and hypertension, can be attributed to diet.

Did you know?

Oliver Wendell Holmes is credited with introducing the words "anesthesia" and "anesthetic" into the English language in 1846.

Did you know?

About 60% of newborn infants in the United States are jaundiced; that is, they look yellow. Kernicterus is a form of brain damage caused by excessive jaundice. When babies begin to be affected by excessive jaundice and begin to have brain damage, they become excessively lethargic.

An electrocardiogram (ECG, EKG) is a commonly used procedure in which the electrical events associat An electrocardiogram (ECG, EKG) is a commonly used procedure in which the electrical events associat
The F Ring and One of Its Shepherds The F Ring and One of Its Shepherds
The answer to “What is the proper role of children in an economy?” varies by social class, ... The answer to “What is the proper role of children in an economy?” varies by social class, ...
A ring link network reduces the number of wires it takes to interconnect all of the modules. A ring link network reduces the number of wires it takes to interconnect all of the modules.
Private Practice Massage Therapy Business Plan Private Practice Massage Therapy Business Plan
Tree Rings: Pine Tree Rings: Pine
Video: Lactation and Breast Feeding

For a complete list of videos, visit our video library