For effective listening, you should keep an open mind and not ...

[Sportsfan2111]

For effective listening, you should keep an open mind and not prejudge the speaker or the message.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

For the filing segment, Ayman Abou-Sada
 a. the key unit is Abou-Sada.
 b. there are three units.
 c. a cross-reference should be prepared.
  d. Both a and c

[joshraies]

Answer to Question 1

True

Answer to Question 2

d