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Author Question: When a company offers customers the option of searching for answers to their questions on the ... (Read 122 times)

KWilfred

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on: Aug 22, 2018
When a company offers customers the option of searching for answers to their questions on the company website, it is called:
 a. web surfing.
 b. web self-service.
  c. live chat.
 d. web chat.

Question 2

All punctuation is disregarded when indexing personal and business names.
 a. True
  b. False
 Indicate whether the statement is true or false


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djpooyouma

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Reply #1 on: Aug 22, 2018
Answer to Question 1

b

Answer to Question 2

True


KWilfred

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Reply 2 on: Aug 22, 2018
Thanks for the timely response, appreciate it

juliaf

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Reply 3 on: Yesterday
:D TYSM

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