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Author Question: Using an appropriate tone of voice is important only when dealing with external customers. a. True ... (Read 17 times)

asmith134

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on: Aug 22, 2018
Using an appropriate tone of voice is important only when dealing with external customers.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Identify the four levels of RIM workers for large organizations as identified by ARMA International and name at least one job title for each level.


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xiaomengxian

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Reply #1 on: Aug 22, 2018
Answer to Question 1

False

Answer to Question 2

1 . Operating LevelRecords Clerk, Records Technician, Senior Records Clerk
2 . Analyst Operating LevelRecords Analyst, Senior Records Analyst, Records Coordinator/Records Specialist
3 . Supervisory/Managerial LevelERM Administrator/ERM Architect, RIM Supervisor, RIM Manager
4 . Managerial/Executive LevelRIM Director, Executive Officer


asmith134

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Reply 2 on: Aug 22, 2018
Thanks for the timely response, appreciate it

duy1981999

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Reply 3 on: Yesterday
Wow, this really help

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