Author Question: Be prompt in sending thank-you letters because the reader may become angry. Indicate whether the ... (Read 51 times)

panfilo · **on:** Aug 22, 2018

Be prompt in sending thank-you letters because the reader may become angry.

Indicate whether the statement is true or false.

Question 2

Appointments are requested, granted, confirmed, changed, canceled, and sometimes refused as part of regular business procedure.

Indicate whether the statement is true or false.