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Author Question: Active listening requires you to be certain the caller understands the message from your point of ... (Read 236 times)

Marty

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Active listening requires you to be certain the caller understands the message from your point of view.
 
  Indicate whether the statement is true or false.

Question 2

The term inflection means to vary the rate of speed and volume of your speech.
 
  Indicate whether the statement is true or false.



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asdfghjkl;

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Answer to Question 1

F

Answer to Question 2

F





 

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