According to the book, a bureaucracy consists of a. hierarchy. ...

[09madisonrousseau09]

According to the book, a bureaucracy consists of
 
  a. hierarchy. c. routinization.
  b. specialization. d. All of the above are true.

Question 2

For successful resolution of conflict, each side must
 
  a. identify the genuine differences between them.
  b. avoid taking positions that establish favorable bargaining positions.
  c. be willing confront issues in dispute in an atmosphere of respect.
  d. All of the above are true.

[ebenov]

Answer to Question 1

D

Answer to Question 2

D

[09madisonrousseau09]

TYSM

[bdobbins]

Thanks for the timely response, appreciate it