Author Question: This process enables retailers and suppliers to manage all touch points of the customer experience: ... (Read 240 times)

storky111 · **on:** Sep 11, 2018

This process enables retailers and suppliers to manage all touch points of the customer experience:

a. Collaborative customer relationship management
b. Collaborative customer assortment management
c. Collaborative vendor relationship management
d. Collaborative retailer-vendor management

Question 2

At one time groceries were in the supply chain _______________, due to ECR the time is now _______________ or less.

Fill in the blank(s) with correct word