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Author Question: When implementing conflict resolution, the first step is always a. talk to someone else as a ... (Read 122 times)

tfester

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When implementing conflict resolution, the first step is always
 
  a. talk to someone else as a sounding board.
  b. prepare to stand your ground.
  c. take your concern to the person directly involved.
  d. dependent on the written procedures.

Question 2

A sense of common purpose and mutuality are strengths in a (n) _____ perspective.
 
  a. partnership
  b. interpersonal
  c. professional
  d. hierarchical



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BAOCHAU2803

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Answer to Question 1

ANS: C

Answer to Question 2

ANS: A




BAOCHAU2803

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