Grievance procedures should be ___.
a. given to an employee once there is a problem
b. given to an employee immediately before the director is preparing to terminate the employee
c. included in the policies and procedures manual and given to employees upon hiring
d. discussed in an annual staff meeting
Question 2
The basic tools used in developing plans and procedures for hiring the child care center staff
are ___.
a. balanced budget and accounts receivables
b. written personnel policies and job descriptions
c. orientation and training programs
d. evaluation and implementation strategies