This topic contains a solution. Click here to go to the answer

Author Question: Three months after Modern Helpdesks Incorporated began accepting e-mail service requests, several ... (Read 253 times)

ishan

  • Hero Member
  • *****
  • Posts: 546

Question 1

A good rule to follow to prevent behavioral problems associated with implementing a new system is "Avoid complex systems that cause radical changes." What expression is used to describe this system design rule?
◦ Allay fears and stress new opportunities.
◦ Keep the system simple and humanize it.
◦ Manage users' expectations.
◦ Provide tech support.

Question 2

Three months after Modern Helpdesks Incorporated began accepting e-mail service requests, several service advisors had never checked their e-mail accounts. This is an example of dealing with change by
◦ deterrence.
◦ projection.
◦ avoidance.
◦ aggression.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by ishan on Apr 8, 2019

Sammyo

  • Sr. Member
  • ****
  • Posts: 329
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 29% of students answer this correctly





 

Did you know?

The FDA recognizes 118 routes of administration.

Did you know?

According to the FDA, adverse drug events harmed or killed approximately 1,200,000 people in the United States in the year 2015.

Did you know?

Cyanide works by making the human body unable to use oxygen.

Did you know?

On average, someone in the United States has a stroke about every 40 seconds. This is about 795,000 people per year.

Did you know?

Cytomegalovirus affects nearly the same amount of newborns every year as Down syndrome.

For a complete list of videos, visit our video library