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Author Question: When a customer service customer gets frustrated from being put on hold during a service call for 30 ... (Read 220 times)

RRMR

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on: May 20, 2019
When a customer service customer gets frustrated from being put on hold during a service call for 30 minutes, the company is having problems with which service quality dimension?
◦ courtesy
◦ convenience
◦ timeliness
◦ consistency
Fundamentals of Management: Essential Concepts and Applications ¦ Robbins, Coulter, De Cenzo ¦ 10th Edition
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Marked as best answer by RRMR on May 20, 2019

izzat

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Reply #1 on: May 20, 2019
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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RRMR

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Reply 2 on: May 20, 2019
Wow, this really help

cici

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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