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Author Question: The Smith Company used after-sale interviews with its customers to examine how well the customers ... (Read 151 times)

dakota nelson

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Question 1

The traditional communication model that regards a broadcast message as perishable doesn't work as well with narrowcasting as it does with broadcasting.
◦ true
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Question 2

The Smith Company used after-sale interviews with its customers to examine how well the customers were served by the sales and service staff of the company. When the Smith Company follows this procedure, the company is attempting to use feedback as a means to improve communications.
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◦ false


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Marked as best answer by dakota nelson on Jun 4, 2019

coreycathey

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