This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: According to our textbook, effective customer service strategies involve giving the customer what ... (Read 139 times)

jc611

  • Hero Member
  • *****
  • Posts: 552
on: Oct 24, 2019
According to our textbook, effective customer service strategies involve giving the customer what they want, effective communication, and ________.
◦ providing employees with incentives and bonuses for good service
◦ providing employees with customer service training
◦ promoting an entrepreneurial culture
◦ implementing control systems to monitor performance
◦ having detailed policies and procedures in place
Management (Canadian Edition) ¦ Robbins, Coulter, Leach, Kilfoil ¦ 11th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by jc611 on Oct 24, 2019

bulacsom

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Oct 24, 2019
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 25% of students answer this correctly


jc611

  • Member
  • Posts: 552
Reply 2 on: Oct 24, 2019
Thanks for the timely response, appreciate it

blakcmamba

  • Member
  • Posts: 335
Reply 3 on: Yesterday
Wow, this really help

« previous next »
 

Did you know?

A cataract is a clouding of the eyes' natural lens. As we age, some clouding of the lens may occur. The first sign of a cataract is usually blurry vision. Although glasses and other visual aids may at first help a person with cataracts, surgery may become inevitable. Cataract surgery is very successful in restoring vision, and it is the most frequently performed surgery in the United States.

Did you know?

Cancer has been around as long as humankind, but only in the second half of the twentieth century did the number of cancer cases explode.

Did you know?

Though “Krazy Glue” or “Super Glue” has the ability to seal small wounds, it is not recommended for this purpose since it contains many substances that should not enter the body through the skin, and may be harmful.

Did you know?

In 2006, a generic antinausea drug named ondansetron was approved. It is used to stop nausea and vomiting associated with surgery, chemotherapy, and radiation therapy.

Did you know?

Never take aspirin without food because it is likely to irritate your stomach. Never give aspirin to children under age 12. Overdoses of aspirin have the potential to cause deafness.

Male coho salmon exhibit two alternative life history strategies. “Jack†Male coho salmon exhibit two alternative life history strategies. “Jackâ€ÂÂ
Which wavelengths of light are most effective at photosynthesis? Which wavelengths of light are most effective at photosynthesis?
Sunlight shining through clouds, giving rise to crepuscular rays. Sunlight shining through clouds, giving rise to crepuscular rays.
Effective communications skills are essential to the medical assistant’s career Effective communications skills are essential to the medical assistant’s career
Instruct recipient on giving you feedback immediately if heat becomes too intense. Remind the person ... Instruct recipient on giving you feedback immediately if heat becomes too intense. Remind the person ...
A pool player is attempting a fancy shot. He hits the cue ball giving it a speed of 5.57 m/s ... A pool player is attempting a fancy shot. He hits the cue ball giving it a speed of 5.57 m/s ...
Video: Bone Healing Animation

For a complete list of videos, visit our video library