Question 1
Sample observations of a claims processor made over a 160-hour work month reveal that the worker produced a total of 384 completed claims forms. The performance rating was 80%. The worker was idle 20% of the time (so that idle time should be subtracted from the total time when computing the average observed time). The allowance factor is 8%. What is the standard time per unit?
◦ 17.4 minutes
◦ 20.0 minutes
◦ 16.0 minutes
◦ 21.7 minutes
◦ 0.42 minutes
Question 2
A Time Measurement Unit, or TMU, is
◦ 0.00001 minute.
◦ 0.00001 hour.
◦ the same as a Therblig.
◦ the duration of the easiest GET motion.
◦ an historical experience standard.