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Author Question: Most banks have changed from having a line in front of each teller to a system where one line feeds ... (Read 70 times)

casperchen82

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Question 1

Why must the service rate be greater than the arrival rate in a single-channel system?

Question 2

Most banks have changed from having a line in front of each teller to a system where one line feeds all tellers. Which system is better? Why?


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Marked as best answer by casperchen82 on Dec 3, 2019

vkodali

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casperchen82

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Reply 2 on: Dec 3, 2019
Excellent


sarah_brady415

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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