This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The appearance of a store, shop, or office conveys nonverbal messages to customers. (Read 164 times)

ETearle

  • Hero Member
  • *****
  • Posts: 580
on: Mar 30, 2020

Question 1

When a customer is not acknowledged or greeted promptly:
◦ the organization misses an opportunity to establish a positive relationship.
◦ the customer may leave the organization and go elsewhere.
◦ he or she is likely to estimate that the time waiting to be served is longer than it may objectively be.
◦ All of the above.

Question 2

The appearance of a store, shop, or office conveys nonverbal messages to customers.
◦ true
◦ false
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by ETearle on Mar 30, 2020

medine

  • Sr. Member
  • ****
  • Posts: 344
Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 29% of students answer this correctly


ETearle

  • Member
  • Posts: 580
Reply 2 on: Mar 30, 2020
Thanks for the timely response, appreciate it

steff9894

  • Member
  • Posts: 337
Reply 3 on: Yesterday
Wow, this really help

« previous next »
 

Did you know?

Human neurons are so small that they require a microscope in order to be seen. However, some neurons can be up to 3 feet long, such as those that extend from the spinal cord to the toes.

Did you know?

Children of people with alcoholism are more inclined to drink alcohol or use hard drugs. In fact, they are 400 times more likely to use hard drugs than those who do not have a family history of alcohol addiction.

Did you know?

The largest baby ever born weighed more than 23 pounds but died just 11 hours after his birth in 1879. The largest surviving baby was born in October 2009 in Sumatra, Indonesia, and weighed an astounding 19.2 pounds at birth.

Did you know?

Approximately 15–25% of recognized pregnancies end in miscarriage. However, many miscarriages often occur before a woman even knows she is pregnant.

Did you know?

Children with strabismus (crossed eyes) can be treated. They are not able to outgrow this condition on their own, but with help, it can be more easily corrected at a younger age. It is important for infants to have eye examinations as early as possible in their development and then another at age 2 years.

Nurse-patient interaction; nonverbal communication Nurse-patient interaction; nonverbal communication
Hints of Earth’s Early Appearance Hints of Earth’s Early Appearance
Nonverbal communications convey strong, powerful messages that may be negative or positive. Nonverbal communications convey strong, powerful messages that may be negative or positive.
Topics of Review for Front-Office Personnel Topics of Review for Front-Office Personnel
Every medical office should keep emergency supplies in a waterproof container. Every medical office should keep emergency supplies in a waterproof container.
All oily shop cloths should be stored in a metal container equipped with a lid to help prevent ... All oily shop cloths should be stored in a metal container equipped with a lid to help prevent ...
Video: Febrile Seizure

For a complete list of videos, visit our video library