This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When using "brainstorming" to generate creative service ideas, leaders should: (Read 1037 times)

D2AR0N

  • Hero Member
  • *****
  • Posts: 561
on: Mar 30, 2020

Question 1

A company's organizational culture:
◦ arises from such things as how its people dress, behave.
◦ can be described as a company's self-identity or shared mind-set.
◦ is shaped by its shared sense of vision, values, heroes, rites, and rituals.
◦ All of the above.

Question 2

When using "brainstorming" to generate creative service ideas, leaders should:
◦ stress quality over quantity.
◦ be certain the ideas are actually feasible before announcing them.
◦ encourage hitchhiking to add to or amplify on ideas suggested by others.
◦ weed out any wild ideas that seem silly or unproductive.
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by D2AR0N on Mar 30, 2020

mmpiza

  • Sr. Member
  • ****
  • Posts: 354
Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 39% of students answer this correctly


D2AR0N

  • Member
  • Posts: 561
Reply 2 on: Mar 30, 2020
Gracias!

juliaf

  • Member
  • Posts: 344
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

Oxytocin is recommended only for pregnancies that have a medical reason for inducing labor (such as eclampsia) and is not recommended for elective procedures or for making the birthing process more convenient.

Did you know?

Most childhood vaccines are 90–99% effective in preventing disease. Side effects are rarely serious.

Did you know?

Over time, chronic hepatitis B virus and hepatitis C virus infections can progress to advanced liver disease, liver failure, and hepatocellular carcinoma. Unlike other forms, more than 80% of hepatitis C infections become chronic and lead to liver disease. When combined with hepatitis B, hepatitis C now accounts for 75% percent of all cases of liver disease around the world. Liver failure caused by hepatitis C is now leading cause of liver transplants in the United States.

Did you know?

Dogs have been used in studies to detect various cancers in human subjects. They have been trained to sniff breath samples from humans that were collected by having them breathe into special tubes. These people included 55 lung cancer patients, 31 breast cancer patients, and 83 cancer-free patients. The dogs detected 54 of the 55 lung cancer patients as having cancer, detected 28 of the 31 breast cancer patients, and gave only three false-positive results (detecting cancer in people who didn't have it).

Did you know?

Asthma attacks and symptoms usually get started by specific triggers (such as viruses, allergies, gases, and air particles). You should talk to your doctor about these triggers and find ways to avoid or get rid of them.

Like most world-changing inventions, the printing press of fifteenth-century Europe took advantage o Like most world-changing inventions, the printing press of fifteenth-century Europe took advantage o
A recruiting poster for the “True Sons of Freedom” encouraged African Americans to enlist. In fact, A recruiting poster for the “True Sons of Freedom” encouraged African Americans to enlist. In fact,
It is in the family that we first learn how to do gender, how to match our ideas, attitudes, and ... It is in the family that we first learn how to do gender, how to match our ideas, attitudes, and ...
How temperature differences generate wind How temperature differences generate wind
Do not interact with a service dog unless you have permission from its owner. Do not interact with a service dog unless you have permission from its owner.
Contemporary Organizational Behavior: From Ideas to Action Contemporary Organizational Behavior: From Ideas to Action
Video: Structure of a Ribosome

For a complete list of videos, visit our video library