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Author Question: Historically, the average time to service a customer complaint has been 3 days and the standard ... (Read 65 times)

nramada

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on: Apr 18, 2020
Historically, the average time to service a customer complaint has been 3 days and the standard deviation has been 0.50 day. Management would like to specify the control limits for an -chart with a sample size of 10- and 3-sigma limits. Suppose the next sample of 10 yielded the following result: 3.2, 2.1, 3.6, 2.8, 3.9, 3.5, 2.7, 4.1, 2.6, and 3.3. What conclusion can be drawn?
◦ Assuming the process variability is in control, the process average is also in statistical control.
◦ The sample size should be increased.
◦ Assuming the process average is in control, the process average is out of statistical control.
◦ No conclusion can be drawn because there is insufficient data.
Operations Management ¦ Krajewski, Ritzman ¦ 7th Edition
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Marked as best answer by nramada on Apr 18, 2020

bigcheese9

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Reply #1 on: Apr 18, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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nramada

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Reply 2 on: Apr 18, 2020
Excellent

kjohnson

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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