Which of the following statements is true of a balanced scorecard?
◦ The balanced scorecard reduces managers' emphasis on long-run financial performance.
◦ The balanced scorecard reduces managers' emphasis on short-run financial performance.
◦ The primary goal of using the balanced scorecard is to sustain short-run financial performance.
◦ The primary goal of using the balanced scorecard is to sustain short-run nonfinancial performance.