Question 1
__________ is the tendency to become entrenched in thinking a certain way, which leads to the inability to see a problem from a fresh perspective.
◦ Confirmation bias
◦ Fixation
◦ Analytic thinking
◦ Means-end analysis
Question 2
__________ is the tendency to overestimate our previous knowledge of situations.
◦ Belief perseverance
◦ Overconfidence
◦ Belief bias
◦ Hindsight bias