Answer to Question 1
The key to successful negotiations is to recognize that it is a normal part of maintaining intimate relationships. When we think of negotiations we often think of two lawyers with briefcases sitting across from each other at a large conference table. However, in everyday life the process consists of a periodic series of ongoing informal exchanges. If each party engages in clean communication; the parties both express their wants, needs, and interests; they maintain a flexible attitude; and they search for similarities and common ground; then the chances for them to reach a mutually satisfying outcome are high.
Answer to Question 2
The four parts are (1) observations (i.e., neutral statements of fact like it rained yesterday), (2) thoughts (i.e., I statements about one's personal understandings such as My idea is.... or I was wondering about.... or The way it seemed to me was.... and so forth), (3) feelings (i.e., I statements that identify one's emotions such as for example, I feel frustrated or I am excited), and (4) needs, desires, and wants (i.e., I statements such as I want to feel closer to you or I need some relief from all this stress, etc.).
Sample communication analysis
For the 2-year-old, encounters with peers provide valuable practice in communication and social ...
Gray Matter Development over the Surface of the Cortex
Therapeutic Communication Skills
Therapeutic Communication Skills
When the engine is cold, the coolant flows through the bypass.