Emoticons often serve to express emotion but may ____. a. ...

[vicky]

Emoticons often serve to express emotion but may ____.
 
  a. deflect from the seriousness of women's statements
  b. lead to a downward spiral in which communication becomes less and less effective
  c. foster negative ways of communicating
  d. maximize disagreements

Question 2

Avatars, which are often used in online communication, can be used to ____.
 
  a. shine light on a couple's relationship happiness
  b. focusing your attention on what your partner is saying without being defensive
  c. validate your partner's statement
  d. help users express certain emotions or feelings

[kbennett34]

Answer to Question 1

A

Answer to Question 2

D