Because Kirstie often engages in ambushing other people when they ...

[tuffie]

Because Kirstie often engages in ambushing other people when they talk, she is likely to block effective communication by
 
  a. not listening to the other person. c. putting the other person on the defensive.
  b. drawing them into a debate. d. being too self-focused.

Question 2

Paul always seems to listen very carefully to others. He seems to always find something to criticize about the other person's viewpoints and arguments. Paul is engaging in the barrier to effective communication called
 
  a. defensiveness. c. ambushing.
  b. pseudolistening. d. self-preoccupation.

[kswal303]

Answer to Question 1

C

Answer to Question 2

C

[tuffie]

Thanks for the timely response, appreciate it

[Animal_Goddess]

Wow, this really help