This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: In a bad-news message, what will help the audience feel good about the writer, the situation, and ... (Read 136 times)

crazycityslicker

  • Hero Member
  • *****
  • Posts: 537
on: Jun 23, 2018
In a bad-news message, what will help the audience feel good about the writer, the situation, and themselves?
 
  A) Limited criticism
  B) An active voice
  C) Effective buffers
  D) Tone and style
  E) Courteous closes

Question 2

Which of the following is an acceptable way to ease the impact of bad news?
 
  A) Using the active voice
  B) Putting the bad news ahead of the explanation
  C) Avoiding the passive voice
  D) Surrounding the bad news by two subordinate clauses
  E) Avoiding clear phrasing


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

anoriega3

  • Sr. Member
  • ****
  • Posts: 323
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: D
Explanation: D) The language you use in bad-news messages influences the audience's response as much as the organization of the message itself. The tone and style of the message should help the audience feel good about you, the situation, and themselves.

Answer to Question 2

Answer: D
Explanation: D) Although you need to state bad news clearly, you can ease its impact by using subtle subordinating techniques, such as passive voice or a subordinate clause.


crazycityslicker

  • Member
  • Posts: 537
Reply 2 on: Jun 23, 2018
Great answer, keep it coming :)

connor417

  • Member
  • Posts: 329
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

A serious new warning has been established for pregnant women against taking ACE inhibitors during pregnancy. In the study, the risk of major birth defects in children whose mothers took ACE inhibitors during the first trimester was nearly three times higher than in children whose mothers didn't take ACE inhibitors. Physicians can prescribe alternative medications for pregnant women who have symptoms of high blood pressure.

Did you know?

There can actually be a 25-hour time difference between certain locations in the world. The International Date Line passes between the islands of Samoa and American Samoa. It is not a straight line, but "zig-zags" around various island chains. Therefore, Samoa and nearby islands have one date, while American Samoa and nearby islands are one day behind. Daylight saving time is used in some islands, but not in others—further shifting the hours out of sync with natural time.

Did you know?

Fewer than 10% of babies are born on their exact due dates, 50% are born within 1 week of the due date, and 90% are born within 2 weeks of the date.

Did you know?

Increased intake of vitamin D has been shown to reduce fractures up to 25% in older people.

Did you know?

Opium has influenced much of the world's most popular literature. The following authors were all opium users, of varying degrees: Lewis Carroll, Charles, Dickens, Arthur Conan Doyle, and Oscar Wilde.

Older adults may grieve intensely over the loss of a person or situation that has been a part of the Older adults may grieve intensely over the loss of a person or situation that has been a part of the
good to eat good to eat
A good Mnemonic to know Mg K Ca Na A good Mnemonic to know Mg K Ca Na
Good computer skills are now required to be a successful member of an office staff. Good computer skills are now required to be a successful member of an office staff.
An engine in good mechanical condition should produce 17 to 21 inches Hg of vacuum at idle at sea ... An engine in good mechanical condition should produce 17 to 21 inches Hg of vacuum at idle at sea ...
Good body mechanics when facing the table directly. A. Head and back in alignment. B. Legs and feet ... Good body mechanics when facing the table directly. A. Head and back in alignment. B. Legs and feet ...
Video: Krebs cycle : Formation of acetyl coenzyme A and Electron transport chain

For a complete list of videos, visit our video library