This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: In a bad-news message, what will help the audience feel good about the writer, the situation, and ... (Read 92 times)

crazycityslicker

  • Hero Member
  • *****
  • Posts: 537
on: Jun 23, 2018
In a bad-news message, what will help the audience feel good about the writer, the situation, and themselves?
 
  A) Limited criticism
  B) An active voice
  C) Effective buffers
  D) Tone and style
  E) Courteous closes

Question 2

Which of the following is an acceptable way to ease the impact of bad news?
 
  A) Using the active voice
  B) Putting the bad news ahead of the explanation
  C) Avoiding the passive voice
  D) Surrounding the bad news by two subordinate clauses
  E) Avoiding clear phrasing


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

anoriega3

  • Sr. Member
  • ****
  • Posts: 323
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: D
Explanation: D) The language you use in bad-news messages influences the audience's response as much as the organization of the message itself. The tone and style of the message should help the audience feel good about you, the situation, and themselves.

Answer to Question 2

Answer: D
Explanation: D) Although you need to state bad news clearly, you can ease its impact by using subtle subordinating techniques, such as passive voice or a subordinate clause.


crazycityslicker

  • Member
  • Posts: 537
Reply 2 on: Jun 23, 2018
Wow, this really help

yeungji

  • Member
  • Posts: 319
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

Serum cholesterol testing in adults is recommended every 1 to 5 years. People with diabetes and a family history of high cholesterol should be tested even more frequently.

Did you know?

Sperm cells are so tiny that 400 to 500 million (400,000,000–500,000,000) of them fit onto 1 tsp.

Did you know?

Every 10 seconds, a person in the United States goes to the emergency room complaining of head pain. About 1.2 million visits are for acute migraine attacks.

Did you know?

Cytomegalovirus affects nearly the same amount of newborns every year as Down syndrome.

Did you know?

Pregnant women usually experience a heightened sense of smell beginning late in the first trimester. Some experts call this the body's way of protecting a pregnant woman from foods that are unsafe for the fetus.

“Bad,” “neutral,” and “good” mutations. “Bad,” “neutral,” and “good” mutations.
Emerging adults often feel adult in some ways but not others. Emerging adults often feel adult in some ways but not others.
Cultural Variations in the Strange Situation Across cultures, most toddlers exhibit secure attachme Cultural Variations in the Strange Situation Across cultures, most toddlers exhibit secure attachme
Children will feel more at ease and have a better learning experience if they are allowed to touch ... Children will feel more at ease and have a better learning experience if they are allowed to touch ...
The paper test involves holding a piece of paper near the tailpipe of an idling engine. A good ... The paper test involves holding a piece of paper near the tailpipe of an idling engine. A good ...
Good alignment for sitting posture. Good alignment for sitting posture.
Video: Cortisol (protein catabolism, gluconeogenesis, vasoconstriction & anti-inflammation)

For a complete list of videos, visit our video library