This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: In a bad-news message, what will help the audience feel good about the writer, the situation, and ... (Read 65 times)

crazycityslicker

  • Hero Member
  • *****
  • Posts: 537
on: Jun 23, 2018
In a bad-news message, what will help the audience feel good about the writer, the situation, and themselves?
 
  A) Limited criticism
  B) An active voice
  C) Effective buffers
  D) Tone and style
  E) Courteous closes

Question 2

Which of the following is an acceptable way to ease the impact of bad news?
 
  A) Using the active voice
  B) Putting the bad news ahead of the explanation
  C) Avoiding the passive voice
  D) Surrounding the bad news by two subordinate clauses
  E) Avoiding clear phrasing


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

anoriega3

  • Sr. Member
  • ****
  • Posts: 323
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: D
Explanation: D) The language you use in bad-news messages influences the audience's response as much as the organization of the message itself. The tone and style of the message should help the audience feel good about you, the situation, and themselves.

Answer to Question 2

Answer: D
Explanation: D) Although you need to state bad news clearly, you can ease its impact by using subtle subordinating techniques, such as passive voice or a subordinate clause.


crazycityslicker

  • Member
  • Posts: 537
Reply 2 on: Jun 23, 2018
Great answer, keep it coming :)

Dinolord

  • Member
  • Posts: 313
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

Blastomycosis is often misdiagnosed, resulting in tragic outcomes. It is caused by a fungus living in moist soil, in wooded areas of the United States and Canada. If inhaled, the fungus can cause mild breathing problems that may worsen and cause serious illness and even death.

Did you know?

Giardia is one of the most common intestinal parasites worldwide, and infects up to 20% of the world population, mostly in poorer countries with inadequate sanitation. Infections are most common in children, though chronic Giardia is more common in adults.

Did you know?

A serious new warning has been established for pregnant women against taking ACE inhibitors during pregnancy. In the study, the risk of major birth defects in children whose mothers took ACE inhibitors during the first trimester was nearly three times higher than in children whose mothers didn't take ACE inhibitors. Physicians can prescribe alternative medications for pregnant women who have symptoms of high blood pressure.

Did you know?

Medications that are definitely not safe to take when breastfeeding include radioactive drugs, antimetabolites, some cancer (chemotherapy) agents, bromocriptine, ergotamine, methotrexate, and cyclosporine.

Did you know?

Drug abusers experience the following scenario: The pleasure given by their drug (or drugs) of choice is so strong that it is difficult to eradicate even after years of staying away from the substances involved. Certain triggers may cause a drug abuser to relapse. Research shows that long-term drug abuse results in significant changes in brain function that persist long after an individual stops using drugs. It is most important to realize that the same is true of not just illegal substances but alcohol and tobacco as well.

Take a good look at this woman Take a good look at this woman
Supervised role-play can help a child feel more at ease during office visits. Supervised role-play can help a child feel more at ease during office visits.
Three types of “end feel” in normal joints. Three types of “end feel” in normal joints.
Nuts are also a good source of B group vitamins (including folate), and vitamin E Nuts are also a good source of B group vitamins (including folate), and vitamin E
Prepare for weekend plans when hours feel like minutes Prepare for weekend plans when hours feel like minutes
Message from friend Message from friend
Video: Non-specific disease resistance mechanisms & Skin's defense barriers

For a complete list of videos, visit our video library