A goodwill message allows you to establish and maintain a ...

[burchfield96]

A goodwill message allows you to establish and maintain a positive relationship with your audience.
 
  Indicate whether the statement is true or false.

Question 2

If your message includes a question which is likely to confuse your audience, use the direct organizational approach.
 
  Indicate whether the statement is true or false.

[LegendaryAnswers]

Answer to Question 1

Answer: True
Explanation: A goodwill message is any message that gives you the opportunity to establish and maintain a positive relationship with your audience.

Answer to Question 2

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[burchfield96]

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[fatboyy09]

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