Which of the following behaviors is a sign of potential aggression in a patient?
a. Avoiding eye contact
b. The clenching of both fists
c. Refusal to answer some questions
d. Increased sighing
Question 2
You have stopped a male skier and a female skier who were racing down a closed trail. Initially, the man was calm, but suddenly he becomes angered and says that you can't tell me what to do. When you try to talk with him, he pulls out a knife and tells you to get away or I'll kill you. The female skier is frightened and states that her friend sometimes gets very aggressive when he drinks. You put in a call for security and additional staff, but you know it will be a few minutes before they arrive. Which of the following statements describes your best course of action in the interim?
a. Immediately attempt to physically restrain the man or take away his knife.
b. Approach the man slowly and calmly and ask him to hand you the knife.
c. Move quickly to pull the woman a safe distance away from the man.
d. Remain a safe distance from the man and let him know you are there to help.
Nurse-patient interaction; nonverbal communication
Building competency in patient centered care
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