Author Question: How can managers use the job characteristics model (JCM) to design jobs? What will be an ideal ... (Read 83 times)

cool · **on:** Jul 6, 2018

How can managers use the job characteristics model (JCM) to design jobs?

What will be an ideal response?

Question 2

In equity theory, recent research shows that distributive justice has a greater influence on employee satisfaction than procedural justice.

Indicate whether the statement is true or false.

amynguyen1221 · **Reply #1 on:** Jul 6, 2018

Answer to Question 1

Answer: The JCM provides specific guidance to managers for job design. These suggestions specify the types of changes that are most likely to lead to improvement in the five core job dimensions.
1. Combine tasks: Put fragmented tasks back together to form a new, larger work module (job enlargement) to increase skill variety and task identity.
2. Create natural work units: Design tasks that form an identifiable and meaningful whole to increase employee ownership of the work. Encourage employees to view their work as meaningful and important rather than as irrelevant and boring.
3. Establish client (external or internal) relationships: Whenever possible, establish direct relationships between workers and their clients to increase skill variety, autonomy, and feedback.
4. Expand jobs vertically: Vertical expansion gives employees responsibilities and controls that were formerly reserved for managers, which can increase employee autonomy.
5. Open feedback channels: Direct feedback lets employees know how well they're performing their jobs and whether their performance is improving or not.

Answer to Question 2

Answer: TRUE