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Author Question: The nurse manager is concerned about the negative ratings her unit has received on patient ... (Read 28 times)

xroflmao

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on: Jul 7, 2018
The nurse manager is concerned about the negative ratings her unit has received on patient satisfaction surveys. The first step in addressing this issue from the point of view of quality im-provement is to:
 
  a. Assemble a team.
  b. Establish a benchmark.
  c. Identify a clinical activity for review.
  d. Establish outcomes.

Question 2

Which ethical framework does not represent a deontological theory?
 
  A) Duty based
  B) Rights based
  C) Utilitarian
  D) Intuitionist


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whitcassie

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Reply #1 on: Jul 7, 2018
Answer to Question 1

C
In theory, any and all aspects of clinical activity could be improved through the QI process. However, QI efforts should be concentrated on changes to patient care that will have the greatest effect.

Answer to Question 2

C


xroflmao

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Reply 2 on: Jul 7, 2018
Wow, this really help

milbourne11

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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