Author Question: Implementation of the Transitional Care Model (TCM) has been associated with which of the following ... (Read 22 times)

karlynnae · **on:** Jul 7, 2018

Implementation of the Transitional Care Model (TCM) has been associated with which of the following favorable outcomes (select all that apply)?

a. Decreased length of stay
b. Reductions in total health care costs
c. Reductions in preventable hospital read-missions
d. Increased overall satisfaction with the care experience
e. Long-term improvements in physical health, functional status, and quality of life

Question 2

Areas of data evaluation on a balanced scorecard include (select all that apply):

a. financial.
b. customer.
c. environmental.
d. learning and growth.
e. internal business processes.

duke02 · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

B, C, D
The TCM is a delivery system innovation that is designed to increase alignment of the care sys-tem with the preferences, needs, and values of high-risk individuals and their family caregivers and achieve higher-quality outcomes while reducing health care costs (Naylor, 2012). Imple-mentation of the TCM has been associated with the following favorable outcomes: 1) reductions in preventable hospital readmissions; 2) short-term improvements in physical health, functional status, and quality of life; 3) increased overall satisfaction with the care experience; and 4) re-ductions in total health care costs.

Answer to Question 2

A, B, D, E
The balanced scorecard uses four areas for data evaluationinternal business processes, learning and growth, customer, and financialand directs managers to select indicators from each of these areas (Park & Huber, 2007).