Which of the following statements accurately describes a basic ...

[Zulu123]

Which of the following statements accurately describes a basic guideline for using communication skillfully?
 
  A) Managers should communicate how to perform a task even if it is something the
  subordinate has already learned.
  B) Managers should not be afraid of making judgmental statements when dealing with a
  subordinate who has broken policy rules.
  C) Managers should attempt to formulate a response to an individual who is still speaking to
  avoid awkward pauses in the conversation.
  D) Managers should present direction as briefly as possible while still providing adequate
  data.

Question 2

A hospital patient who suffered a spinal cord injury has expressed an interest in exploring complementary/alternative therapies. The nurse should encourage the patient to begin this process by doing which of the following activities?
 
  A) Asking practitioners of different therapies to provide lists of satisfied clients
  B) Asking the patient's primary care provider for permission to explore nonbiomedical
  treatments
  C) Finding reliable evidence regarding the safety and effectiveness of therapies
  D) Determining whether the patient's health insurance would cover the cost of alternative/
  complementary therapies

[onowka]

Answer to Question 1

Ans: D
Effective managers state the necessary information as briefly as possible while still
providing enough data to be clear. Interruptions, judgmental statements, and repeated
explanations are characteristics of ineffective communication.

Answer to Question 2

Ans: C
The first step for an individual interested in complementary/alternative therapies is
to assess the safety and effectiveness of the therapy in relationship to his or her own condition.
This must precede the identification of specific practitioners or making financial arrangements.
Communication with the care team is important, but the patient does not need to seek
permission before exploring treatment alternatives.

[Zulu123]

Thank you

[onowka]

Happy to help you