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Author Question: List some common questions customers ask service technicians. What will be an ideal ... (Read 55 times)

nautica902

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on: Jul 26, 2018
List some common questions customers ask service technicians.
 
  What will be an ideal response?

Question 2

Give an example of an airflow problem that can look like a refrigerant charge problem if a service technician is only looking at system pressures?
 
  What will be an ideal response?


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Kedrick2014

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Reply #1 on: Jul 26, 2018
Answer to Question 1

How is the equipment supposed to operate? What is the equipment doing wrong?

What is the root cause of the problem?
What specific tests or procedures determined this? How can this be corrected?
How much will this cost?

Answer to Question 2

Low evaporator airflow can cause low system pressures.


nautica902

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Reply #2 on: Jul 26, 2018
Both answers were spot on, thank you once again


Kedrick2014

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Reply #3 on: Jul 26, 2018
Great! Please up vote :D


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