Question 1
Intranets:
◦ use Internet technology for a private company network.
◦ provide the platform on which a firm builds its information systems.
◦ are based on mainframe technology.
◦ are typically used to communicate with the business's trusted vendors.
◦ are multiple networks joined together.
Question 2
As described in the chapter case, which of the following constitutes an organizational element in the UPS tracking system?
◦ Monitoring service levels
◦ The specification of procedures for identifying packages with sender and recipient information
◦ Promoting the company strategy of low-cost, superior service
◦ The use of handheld computers and networks for managing package delivery
◦ Routing software that creates the most efficient delivery route for each driver