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Author Question: Activity times should not be included in a service blueprint. (Read 28 times)

Garrulous

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on: Dec 3, 2019

Question 1

Service blueprinting is a process analysis technique that focuses on the customer and the provider's interaction with the customer.
◦ true
◦ false

Question 2

Activity times should not be included in a service blueprint.
◦ true
◦ false
Operations Management (Canadian Edition) ¦ Heizer, Render, Griffin ¦ 1st Edition
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Marked as best answer by Garrulous on Dec 3, 2019

trog

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Reply #1 on: Dec 3, 2019
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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Garrulous

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Reply 2 on: Dec 3, 2019
Excellent

ttt030911

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Reply 3 on: Yesterday
Wow, this really help

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