International Management Qualifications (Scenario)
Core Computer Corporation (CCC) recently opened a customer service facility in New Delhi, India. Managers of the Texas-based firm have been displeased with the local manager hired to run the New Delhi facility because of a variety of problems that took place. CCC managers believe that a representative from the headquarters should manage the Indian facility for one year in order to train personnel and to improve the quality of customer service. Two CCC executives have expressed a desire to work and live in India: Craig Springer and Devon Parks. The CCC human resources department is comparing the qualifications and characteristics of the two men in order to determine which candidate would be the most successful in India.
Which of the following most supports hiring Craig Springer as manager for CCC's facility in New Delhi?
◦ Craig handles work-related stress mostly by exercising and spending time with friends.
◦ Craig has served as a manager for six months in CCC's office in Beijing.
◦ Craig learned to speak fluently in Spanish and French from his past assignments in Europe.
◦ Craig is able to work independently with little direction.
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International Business Management
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