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The Professional Server: A Training Manual ¦ Sanders, Giannasio ¦ 3rd Edition
Question List for "The Professional Server: A Training Manual"
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Last post
Skills and Trades
»
A specific napkin fold such as "Bird of Paradise" or "Candle" selected for an event would require ...
Started by
aabwk4
334
May 10, 2019
Skills and Trades
»
A common POS function is a "send" order which allows all the items entered at any given point to ...
Started by
chandani
117
May 10, 2019
Skills and Trades
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Servers are the individuals that become the "________" of a restaurant.
Started by
kamilo84
460
May 10, 2019
Health Science
»
When a guest asks a server, "What do you recommend?" for either a food or beverage item, the server ...
Started by
OSWALD
345
May 10, 2019
Skills and Trades
»
Exceptional customer service can be summed up as "________" in a professional, competent, and timely manner.
Started by
abarnes
3,203
May 10, 2019
Skills and Trades
»
Knowing the characteristics of a wine can help guide the server in offering suggestions to the guest ...
Started by
swpotter12
73
May 10, 2019
Health Science
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It is important to match the type of wine with the menu, style, atmosphere, and price point of the restaurant.
Started by
nmorano1
308
May 10, 2019
Skills and Trades
»
A professional server will "________ " of their guests and exceed their guests' expectations.
Started by
WhattoUnderstand
484
May 10, 2019
Skills and Trades
»
As the dining rooms business demands slow down, the number of servers on the floor is reduced. Terms ...
Started by
LaDunn
133
May 10, 2019
Health Science
»
The functionality of side-work coincides with the nature of the shift.
Started by
ap345
326
May 10, 2019
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