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Author Question: It may be considered discrimination against women if the job description requires that all ... (Read 63 times)

Davideckstein7

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on: Jun 23, 2018
It may be considered discrimination against women if the job description requires that all applicants must be able to lift 75 pounds if this is not really a job requirement.
 
  Indicate whether the statement is true or false

Question 2

The step in the nine-step customer complaint handling process that you do not take before arriving at a possible solution is to _______.
 
  A) Thank the customer B) Empathize with the customer
  C) Begin with a friendly greeting D) Stick to the facts


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jackie

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Reply #1 on: Jun 23, 2018
Answer to Question 1

TRUE

Answer to Question 2

A


Davideckstein7

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Reply 2 on: Jun 23, 2018
Gracias!

Joy Chen

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Reply 3 on: Yesterday
Excellent

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