In a shop that has embraced Juran's 80/20 principle, they know ...

[azncindy619]

In a shop that has embraced Juran's 80/20 principle, they know that _______.
 
  A) We should strive to improve our performance to 80 percent and the other 20 percent will take care of itself.
  B) People are directly responsible for 80 percent of the quality problems.
  C) Only 20 percent of all problems are caused by people.
  D) We can expect 80 percent of the systems to fail.

Question 2

The assembly line system that built the model T used the principles of the Traditional Management.
 
  Indicate whether the statement is true or false

[briseldagonzales]

Answer to Question 1

C

Answer to Question 2

TRUE

[azncindy619]

Excellent

[JaynaD87]

Gracias!