« previous next »

Author Question: Selling a customer more service or a higher priced product than they initially requested would be ... (Read 95 times)

olgavictoria

  • Hero Member
  • *****
  • Posts: 528
on: Jun 23, 2018
Selling a customer more service or a higher priced product than they initially requested would be know as _______.
 
  A) Competitive pricing B) Up-selling
  C) Taking advantage of the customer D) Package pricing

Question 2

What is the importance of the Feedback step in the System View Model?
 
  What will be an ideal response?


fwbard

  • Sr. Member
  • ****
  • Posts: 325
Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

Without actively seeking the satisfaction of the customer in a service repair shop there is no way to know if the process is completed to meet the needs of the customer.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

In 1885, the Lloyd Manufacturing Company of Albany, New York, promoted and sold "Cocaine Toothache Drops" at 15 cents per bottle! In 1914, the Harrison Narcotic Act brought the sale and distribution of this drug under federal control.

Did you know?

Sperm cells are so tiny that 400 to 500 million (400,000,000–500,000,000) of them fit onto 1 tsp.

Did you know?

It is important to read food labels and choose foods with low cholesterol and saturated trans fat. You should limit saturated fat to no higher than 6% of daily calories.

Did you know?

Cytomegalovirus affects nearly the same amount of newborns every year as Down syndrome.

Did you know?

Giardia is one of the most common intestinal parasites worldwide, and infects up to 20% of the world population, mostly in poorer countries with inadequate sanitation. Infections are most common in children, though chronic Giardia is more common in adults.

Septa divide hyphae of higher fungi into compartments. Septa divide hyphae of higher fungi into compartments.
Josiah Wedgwood, Queen's Ware dinner service (detail). Josiah Wedgwood, Queen's Ware dinner service (detail).
Washing hands and removing jewelry are two important safety habits all service technicians ... Washing hands and removing jewelry are two important safety habits all service technicians ...
Note the discovery as the air filter housing was opened during service on a Pontiac Bonneville. The ... Note the discovery as the air filter housing was opened during service on a Pontiac Bonneville. The ...
Gradient Flow:Upper air moving from areas of higher pressure to areas of lower pressure undergo ... Gradient Flow:Upper air moving from areas of higher pressure to areas of lower pressure undergo ...
Importance of Considering Gestalt Principles in Product Design Importance of Considering Gestalt Principles in Product Design
Video: Stimulus (introduction)

For a complete list of videos, visit our video library