Author Question: A key principle of human behavior is _______. A) Always treat someone the way you think they want ... (Read 37 times)

Mimi

  • Hero Member
  • *****
  • Posts: 542
A key principle of human behavior is _______.
 
  A) Always treat someone the way you think they want to be treated
  B) People want, first and foremost, to be understood
  C) Respect the differences in people
  D) All of the above

Question 2

The owner of the company has received a customer complaint indicating that the cost for her recent repairs was far more than the initial estimate. Which service employee is responsible for preparing a complete and accurate estimate?
 
  A) The technician B) The service advisor
  C) The service manager D) All of the above



Pamela.irrgang@yahoo.com

  • Sr. Member
  • ****
  • Posts: 323
Answer to Question 1

D

Answer to Question 2

B



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

As of mid-2016, 18.2 million people were receiving advanced retroviral therapy (ART) worldwide. This represents between 43–50% of the 34–39.8 million people living with HIV.

Did you know?

Your heart beats over 36 million times a year.

Did you know?

More than 4.4billion prescriptions were dispensed within the United States in 2016.

Did you know?

Today, nearly 8 out of 10 pregnant women living with HIV (about 1.1 million), receive antiretrovirals.

Did you know?

If you could remove all of your skin, it would weigh up to 5 pounds.

For a complete list of videos, visit our video library