Author Question: The report that calculates the number of total repair hours that the shop is capable of handling is ... (Read 105 times)

nmorano1 · **on:** Jun 23, 2018

The report that calculates the number of total repair hours that the shop is capable of handling is called the ________.

A) Daily Work Control Log B) Shop Capacity Worksheet
C) Appointment Schedule D) Daily Objectives and Performance Report

Question 2

List what takes place during the Reception step in the Repair Process.

What will be an ideal response?

epscape · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

B

Answer to Question 2

Greeting, gathering of needed customer information, gathering the wants and needs of the customer, agreement on the total cost of the service, agreement on the expected the completion of the service requested.