Author Question: In replying to a letter of request for credit information, the major idea should be presented first. ... (Read 120 times)

Deast7027

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In replying to a letter of request for credit information, the major idea should be presented first.
  Indicate whether the statement is true or false

Question 2

A well-written message acknowledging a customer's order usually will result in:
 a. the customer requesting to be removed from the mailing list.
 
  b. the customer placing additional orders.
 
  c. a rise in the cost of doing business.
 
  d. all of the above.



karlss

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Answer to Question 1

true

Answer to Question 2

b



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