In replying to a letter of request for credit information, the ...

[Deast7027]

In replying to a letter of request for credit information, the major idea should be presented first.
  Indicate whether the statement is true or false

Question 2

A well-written message acknowledging a customer's order usually will result in:
 a. the customer requesting to be removed from the mailing list.
 
  b. the customer placing additional orders.
 
  c. a rise in the cost of doing business.
 
  d. all of the above.

[karlss]

Answer to Question 1

true

Answer to Question 2

b

[Deast7027]

Thank you

[karlss]

No problemo