Author Question: Which is correct? a. Malcolm wants to go to school in the south. b. Malcolm wants to go to ... (Read 171 times)

drink · **on:** Jun 23, 2018

Which is correct?
a. Malcolm wants to go to school in the south.

b. Malcolm wants to go to school in the South.

Question 2

Identify one difference and one similarity between e-mails and memos.

itsakadoozi · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

b

Answer to Question 2

Students should list one of the following similarities and one of the following differences between e-mails and memos:

Similarities:

a. Both can discuss nonsensitive information.

b. Both are usually organized using the direct strategy.

c. Both can be retrieved.

d. Both include guide words calling for a subject line, a dateline, and identification of the sender and the receiver.

e. Both should be organized with headings, bulleted lists, and enumerated items, whenever possible.

f. Both include a definite opening, body, and closing.

g. Both close with (a) action information, dates, or deadlines; (b) a summary of the message; or (c) a closing thought.

h. Both include double-spacing between paragraphs.

Differences:

a. E-mails are appropriate for internal or external audiences; memos are appropriate for only internal audiences.

b. E-mails are appropriate for short informal messages; memos are appropriate for longer formal messages.

c. E-mails are generally written to request information or respond to inquiries; memos are written in response to complex issues.

d. E-mails may be lost or dates may be inadvertently changed; memos can provide a better permanent record of the message.

e. E-mails may or may not include a goodwill statement in the closing; memos don't include a goodwill statement in the closing.

f. E-mails include a salutation, complimentary close, and signature block; memos do not include salutations, complimentary closings, or signature blocks.

g. E-mails do not require the writer to set specific margins; memos require the writer to use specific top, bottom, and side margins.