Answer to Question 1
b
Answer to Question 2
Students should list one of the following similarities and one of the following differences between e-mails and memos:
Similarities:
a. Both can discuss nonsensitive information.
b. Both are usually organized using the direct strategy.
c. Both can be retrieved.
d. Both include guide words calling for a subject line, a dateline, and identification of the sender and the receiver.
e. Both should be organized with headings, bulleted lists, and enumerated items, whenever possible.
f. Both include a definite opening, body, and closing.
g. Both close with (a) action information, dates, or deadlines; (b) a summary of the message; or (c) a closing thought.
h. Both include double-spacing between paragraphs.
Differences:
a. E-mails are appropriate for internal or external audiences; memos are appropriate for only internal audiences.
b. E-mails are appropriate for short informal messages; memos are appropriate for longer formal messages.
c. E-mails are generally written to request information or respond to inquiries; memos are written in response to complex issues.
d. E-mails may be lost or dates may be inadvertently changed; memos can provide a better permanent record of the message.
e. E-mails may or may not include a goodwill statement in the closing; memos don't include a goodwill statement in the closing.
f. E-mails include a salutation, complimentary close, and signature block; memos do not include salutations, complimentary closings, or signature blocks.
g. E-mails do not require the writer to set specific margins; memos require the writer to use specific top, bottom, and side margins.
South African zoologist Kevin Richardson with captive spotted hyenas
Mars sketched as observed by Lowell sometime before 1914. (South top)
The conduction system of the heart; traces the path of the electrical impulse that stimulates the he
The Kingsley plantation, on Fort George Island in Jacksonville, Florida. Zephaniah Kingsley, the own
Until the 1960s, the South’s public facilities were segregated. Some were reserved for whites, ...
From your experiences in grade school, can you tell if or how your teachers unintentionally helped ...