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Author Question: Every business person will need to write a negative business message that may disappoint, irritate, ... (Read 138 times)

bobbysung

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on: Jun 23, 2018
Every business person will need to write a negative business message that may disappoint, irritate, or anger a receiver; these messages must be written
 A) carefully.
 B) by top-level management only.
 C) using only the direct organizational strategy.
 D) deceitfully.

Question 2

In expressing thanks or responding to goodwill messages, ___________________ _ notes are most impressive.
 Fill in the blank(s) with correct word


rleezy04

  • Sr. Member
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  • Posts: 322
Reply #1 on: Jun 23, 2018
Answer to Question 1

A

Answer to Question 2

personal


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